MIA: Not one thing to recommend hiring her. Just that … how do I put it and remain a lady? … that ‘who cares’ look in her eyes, so I gave her any job. The other maids hated you.
LORELAI: Yeah, well they were all so slow.
MIA: You were special.
This helps explain why Mia hired Lorelai, even though she had no experience or references. Not only a vulnerable figure, a teenaged mother with a baby, but one who didn’t want to be pitied or beg for help: only to be given the chance to earn enough for herself and her daughter.
Lorelai repaid Mia by being a hard-working and enthusiastic employee – so much so that the other maids were resentful of her. I suspect that years spent watching Emily’s maids get castigated and fired for minor errors gave Lorelai the motivation to pay attention to detail. This good attitude and work ethic no doubt soon led to promotions, raises, and bonuses at the Independence.